Q. What is a 1300 Flash Number ?
A. A 1300 Flash Number is a super memorable 1300 Number. This means small business owners and start-ups can now access super memorable 1300 Flash Numbers at a fraction of the price from Telstra.
Q. Do I own the Number?
A. No. 1300 Flash Numbers are issued by ACMA and the Rights Of Use (ROU) are assigned to us as we own the 1300 Flash Number. We then assign a License to you to use our 1300 Flash Number.
Q. Is There A Setup Fee?
A. No. 1300 Flash Numbers are pre-activated on our network for instant activation on your new account.
Q. Is There A Term Contract?
A. No. 1300 Flash Numbers have a one month's notice to cancel.
Q. Can I Transfer The 1300 Flash Number To Another Provider?
A. Yes. You can transfer at any time. You simply continue to pay the 1300 Flash Number's monthly lease fee.
Q. Does The 1300 Flash Number's Monthly Lease Fee Include Hosting and Calls?
A. No. A 1300 Flash Number can only be activated onto your account attached to a selected monthly hosting plan.
Q. Can I divert to my mobile phone?
A. Yes. You can divert any 1300 Flash Number to your mobile phone. No need for an additional mobile phone.
Q. Can I call out from a 1300 Number?
A. No, because 1300 Numbers are for receiving inbound calls to your destination mobile or landline. Calling out from a 1300 Number will cause a loop back fault to your mobile or landline diversion number which may cause a possible significant call charge. To avoid a loop back fault and a possible significant call charge, you should test your new service from any phone number or mobile phone that is not the destination diversion number.