SERVICE EMBARGO 2025

Important Information: Service Embargo Period

Monday 15 December 2025 to Sunday 4 January 2026.

During this period, there will be suspensions on:

  • audio message creation, changes and uploads
  • ACMA smart number activations
  • Intercarrier service number transfers
  • major configuration changes
  • complex builds and deployments e.g. IVR
  • service number provisioning activity
  • port-out requests
  • number or service migrations requiring engineering intervention

These controls help maintain service continuity while our operational teams run on reduced staffing across the holidays.

Contact Details

1300 835 269

Our offices will be closed for the public holiday Monday 6 October 2025.

Operation Hours

8.30am - 5.00pm

Australian Eastern Standard Time (Sydney Time)
(Australian Eastern Daylight Time when in effect)

info@telcoworks.com.au

Make an Enquiry

Make an enquiry

Our offices will be closed from Monday 22 December 2025 and back on Monday 5 January 2026.

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