Benefits of using a 1800 number
There are numerous benefits for using a 1800 number, both from a business and customer perspective.
Let's break down the top benefits of establishing a toll-free service below.
Offering toll-free numbers can strengthen customer relationships and build a trustworthy business reputation.
Existing and potential customers may be hesitant to dial a commercial number if they know it will cost them to do so. This is a significant barrier that can prevent people from contacting you and engaging with your goods and services.
A 1800 number means that any incoming call costs made from a fixed line, and most mobile phones, are covered by the business itself. This is how you can lower barriers to your business and demonstrate your commitment to your customers.
Such toll-free services show customers that you prioritise them, remaining fully accessible to their queries and concerns.
1800 numbers are one of the most recognisable methods of driving a professional image. This is vital for building positive brand perception.
Many customers prefer these numbers as they are generally perceived as a professional service provided by large, established businesses. Additionally, they are free to dial from landline phones.
A 1800 number strengthens your business credibility and helps distinguish you from other competitors in the market. Additionally, these numbers are often repeatedly used in a wide variety of advertising which further enhances your professional image.
1800 toll-free numbers are easier to recall than +61 number alternatives. Customers are more likely to contact a business when they can input a number completely from memory.
Additionally, this can present a crucial branding opportunity for your business, where jingles, catchphrases and slogans can incorporate 1800 numbers for a compelling advertising campaign. Entire campaigns can be built from such numbers alone, granting your brand name the potential to live through collective memory for years.