How to Activate an Australian 1300 Phone Number For Your Business

A 1300 business phone number is integral to many Australian businesses, allowing them to hold a professional and easy-to-manage inbound number for managing incoming calls with a national phone number. We have put together this guide to walk businesses through setting up and activating their new 1300 business phone number.

What is an Australian 1300 Phone Number?

A 1300 phone number in Australia is a national business number designed to manage customer communications. With national reach, 1300 numbers provide businesses with a single point of contact accessible across the country. Callers are charged local rates no matter where in Australia they call from.

1300 numbers are an accessible phone number for customers, and look professional for businesses too. Businesses can acquire 1300 numbers through telecommunications service providers who can allocate numbers and offer additional services like call reporting, recording and redirection.

What Are the Different Types of 1300 Phone Numbers?

1300 phone numbers are allocated to businesses by service providers, like us. Providers organise the Rights Of Use, allowing businesses to lease numbers from ACMA, which manages Australia’s pool of 1300 numbers.

At Telcoworks, we provide three different types of 1300 numbers available to you for lease for free or at an affordable rate.

Free 1300 Lucky Dip Numbers

These are standard 1300 numbers in Australia featuring a random sequence of six digits following the ‘1300’ prefix. These Lucky Dip generic 1300 numbers are recycled numbers issued by ACMA, and the Rights of Use (ROU) are allocated to you through our service.

Premium 1300 Numbers

Carefully selected Australian premium 1300 numbers available for lease starting at just $10 per month with Telcoworks. Premium 1300 numbers feature double or triple sequential digits following the ‘1300’ prefix to create an effective marketing tool. Customers are more likely to engage with and remember a number that has a pattern in it.

Memorable 1300 Numbers

Highly memorable 1300 numbers in Australia feature a sequence of highly memorable digits following the ‘1300’ prefix. This usually comes in the form of easily remembered number sequences, or numbers that spell out words related to the business itself. This is a simple yet effective marketing method that opens up communication lines.

For memorable numbers, we own the Rights Of Use and assign a licence to you.

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What is the Difference Between a 1300 Number and an 1800 Number?

1300 and 1800 numbers are both non-geographic, Australia-wide inbound business phone numbers designed to receive and manage incoming calls. They also can provide call handling and routing options tailored to meet the specific needs of different businesses.

1300 and 1800 numbers have differences in call costs for mobile phone callers, landline callers, and account holders. For account holders, the cost of using a 1800 number is not significantly different from a 1300 number. However, the main distinctions lie in the charges to the callers.

1300 numbers are not toll-free, meaning that calls to 1300 numbers are charged to both the caller and the account holder. Landline callers are generally charged at the local call rate no matter where they are located, hence why 1300 numbers may also be called local call numbers. Meanwhile, mobile callers are billed according to their mobile phone provider’s rates.

1800 numbers are toll-free numbers. This means that anyone calling a 1800 number from a landline or mobile phone will not be charged. This is a particularly appealing number to call for many customers as it openly saves them money.

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Why Does Your Business Need an Australian 1300 Phone Number?

Having a 1300 number is a must for Australian businesses. Let us convince you why your business needs a 1300 number with Telcoworks:

Widely Recognised and Nationwide

1300 numbers are the most widely recognised business numbers in Australia and allow your business to be reached from anywhere in the country as non-geographical numbers. Familiar to customers, a 1300 number will increase your business’s credibility and accessibility.

Call Management Features

1300 inbound numbers come with a wide range of features to manage inbound calls effectively. For example, they can redirect calls based on location or operating hours, ensuring that you receive incoming calls efficiently.

Marketing and Sales Opportunities

1300 numbers are easy to remember and can be used effectively in marketing campaigns. They could also lead to an increase in call volume which can translate to more sales, as customers are more likely to contact a business with a nationally recognised number.

Professional Image

A 1300 number creates a professional image, signalling to your customers that your business is established and reliable. This grants a higher level of trust in customers and those interested in utilising your business’s services.

Easy Set-Up

Setting up a 1300 number is hassle-free, with no need for additional software or hardware, making it a straightforward solution for any business.

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How to Set Up & Activate Your Australian 1300 Phone Number

In order to set up and activate an Australian 1300 number, you must go through a telecommunications service provider. This is because you cannot activate one directly through the ACMA.

Here is a free and simple step-by-step process for acquiring and setting up your 1300 number with Telcoworks:

1. Choose your number

Decide which type of number you want for your business; free lucky dip, premium, or memorable, then choose a specific number that stands out to you.

2. Select your plan

Review our unlimited or high call volume plans and pick the best 1300 number plan for your business size and structure.

3. Complete our online form

Once you have a number and a plan, complete our online form to get registered with us so we have all the information we need to get you started.

4. Start using your 1300 number

Now, one of our friendly customer service representatives will walk you through the process of creating your Telcoworks account to manage your 1300 and activate your 1300 business number, ready to take calls from your valued customers.

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Australian 1300 Phone Number Management With Telcoworks

Get a 1300 number today with Telcoworks, the best telecommunications service provider in Australia. With a predictable, monthly fee with no bill shock and an easy set-up and activation process, you’ll be taking calls with your new and professional business number in no time.

Allow us to make acquiring and using 1300 numbers simple for you so you can communicate with your customers better.

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Customer Reviews

What our customers are saying

I called to find out how best to use the services that I had paid for and God blessed me with Ash who picked up... I have in the past found this company to have very good customer support people on the phone, but Ash was just a delight - helpful, ensured I got everything I asked answered and was prompt and professional and knew everything without wasting any time... loved it and 10 stars if they were here
Devin from Telcoworks was super responsive, knowledgeable and problem solved to find and offer solutions that worked for my business. Within a few hours he had set up my international telecommunication needs. I am seriously impressed! Cheers Richard M - The Stylesmiths
Signing up for a 1300 number with Telcoworks for our business was so easy. The value for money is outstanding as we have full control through their easy to use portal. The customer service I received from Kristen to setup what we needed through the portals was also very friendly and easy - thank you

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