Everything You Need to Know About Business 1300 Number Right of Use Asset

1300 business numbers play a key role in customer communication in business, acting as a professional point of contact for customers.

Managed by the Australian Communications and Media Authority (ACMA), these business numbers are leased by service providers to businesses, rather than owned permanently, and come under a right-of-use asset. This arrangement allows businesses to use them as dedicated contact points without the burden of ownership. Thus, when the number is no longer needed, it is returned to ACMA for reissue.

What is a Right of Use Asset?

In Australia, a right-of-use asset refers to an asset that a lessee (the user) has the right to use under a lease agreement with a lessor (the owner). This concept primarily arises from accounting standards (specifically AASB 16), which require lessees to recognise asset and lease liability for leases with terms longer than 12 months on their balance sheets.

The main features of a right-of-use asset in Australia include:

Control over use: The lessee gains control over the use of the leased asset for a specified period, typically under a lease agreement.

Recognition: The asset is recognised on the lessee’s balance sheet as an asset.

Amortisation: The asset is amortised over the lease term, reflecting the gradual reduction in value or benefit obtained from using the asset and the lease liability held by the lessee.

Measurement: Initially measured at the present value of lease payments, adjusted for any lease incentives received and initial direct costs incurred.

A right-of-use asset under Australian accounting standards ensures transparency in reporting lease obligations and assets, for accuracy and consistency of financial statements across entities.

What is a Right of Use Asset For 1300 Business Phone Numbers?

1300 business phone numbers in Australia are right-of-use assets when leased by service providers, like Telcoworks. Service providers lease 1300 numbers from the ACMA and allocate them to businesses to use as professional phone numbers. This allows businesses to use numbers without the need to own them, while also remaining compliant with accounting standards and transparent financial reporting.

Who is in Charge of 1300 Numbers Right of Use in Australia?

ACMA is an Australian government statutory authority responsible for regulations, communications and media activities in Australia. This includes the distribution and management of professional phone numbers.

Professional numbers, including 1300 numbers, are thus all under the charge of ACMA. They are the primary power in allocating 1300 numbers to telecommunications providers who lease numbers to other businesses. ACMA also regulates the use and fair allocation of 1300 numbers and monitors compliance, so that the use of these business numbers aligns with right-of-use in Australia.

What Are the Rules For 1300 Numbers Right of Use?

The rules for 1300 numbers right of use and lease liability are dictated by multiple different telecommunications policies and industry codes. There are general rules that relate to how service providers can allocate, transfer or surrender 1300 phone numbers, as well as rules relating to:

Porting a number: These rules outline that telco providers must port numbers to other providers when requested, without delay or refusal across mobiles and local numbers.

Giving information to the IPND: Service providers must give correct information regarding public business numbers to the Integrated Public Number Database (IPND) manager, Telstra.

Paying the yearly numbering charge: Service providers must pay a fee each year to the ACMA for the numbers they use.

We have provided a brief outline of some key rules for 1300 numbers right of use. For a comprehensive view of the rules of business number right-of-use, visit the ACMA phone number rule guide, which provides a complete breakdown of the rules and links to the relevant policies and codes.

What Happens When 1300 Numbers Right of Use Rules Are Broken?

Breaking 1300 number right of use rules can have serious consequences for telecommunications providers and businesses. As outlined by the ACMA, their actions for rule breaches can include:

Issuing a formal warning
Giving a penalty
Taking legal action

The consequences of rule breaches should not be taken lightly. In 2021, Telstra paid a penalty of 1.5 million dollars to ACMA for violating phone number porting requirements when they refused to port local numbers of customers who decided to change providers.

If you do not want to face substantial fines for your business, maintaining compliance with right-of-use rules is a must.

How to Navigate the 1300 Number Right of Use Asset With a Professional

As an experienced and trusted telecommunications service provider, Telcoworks operates in compliance with ACMA always and ensures that the businesses we provide can make the most out of their business numbers without breaching rules. Choose Telcoworks to guide you through navigating your 1300 number as a right-of-use asset, and know you’re in safe hands.

Just give us a call to get in touch with one of our experienced staff members and learn to navigate rights of use with ease. There will be no worries about your use of a business phone number when you have Telcoworks guiding you.

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FAQs

What is a 1300 Number?

1300 numbers act as a professional national contact point for businesses. When calling a 1300 number from an Australian landline, callers are charged the standard local call rate. Higher call rates apply when dialling from a mobile phone.

What is an Inbound Number?

Inbound numbers are business phone numbers that allow businesses to control incoming calls to suit their customer communication needs.

Who is ACMA?

The ACMA is a statutory authority under the Australian government that holds responsibility for regulating and overseeing communications and media activities throughout the country. This includes setting and enforcing rules that govern telecommunications sectors and ensuring fair practices.

Customer Reviews

What our customers are saying

I called to find out how best to use the services that I had paid for and God blessed me with Ash who picked up... I have in the past found this company to have very good customer support people on the phone, but Ash was just a delight - helpful, ensured I got everything I asked answered and was prompt and professional and knew everything without wasting any time... loved it and 10 stars if they were here
Devin from Telcoworks was super responsive, knowledgeable and problem solved to find and offer solutions that worked for my business. Within a few hours he had set up my international telecommunication needs. I am seriously impressed! Cheers Richard M - The Stylesmiths
Signing up for a 1300 number with Telcoworks for our business was so easy. The value for money is outstanding as we have full control through their easy to use portal. The customer service I received from Kristen to setup what we needed through the portals was also very friendly and easy - thank you

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