Why Telcoworks

We Help Businesses Connect And Stay Connected

From start-ups to national brands, your communications with your clients must win their hearts and minds. Their minds must have confidence in your dependability, professionalism and stability while their hearts must feel the security those three attributes provide.

So imagine a world where these attributes about your company are conveyed to your clients and prospects from the moment they see your phone number. Imagine how much easier making the sale or addressing their issues would be.

These are just some of the immediate advantages business owners derive from 1300 telephone numbers and 1800 telephone numbers. As you can imagine, Telcoworks’ clients find these benefits extraordinarily valuable. Then they discover more…

Imagine knowing which of your numbers performed best last week or which members of your sales team need upskilling. Maybe you need to know how many missed calls there were last month.

The reports available from these intelligent numbers provide critical data upon which fact-based decisions can be made to plug leakages and exploit opportunities. Invariably, that’s cash in our clients’ bank accounts.

The people who make it all possible are our devoted staff. They have a constant hunger to innovate and improve. In turn, this drives our significant investment in R&D which ensures we are at the cutting edge of available technology while also keeping our clients enjoying access to market-leading reliability of service. In fact, our dedication to innovation assists our customers to become leaders in their markets because they can maintain the vital human connection.

As business owners, it’s paramount we don’t become solely reliant on digital connections to our clients. The human voice has been perfectly honed over centuries to convey meaning beyond facts and figures. So stay accessible via numbers which themselves convey comforting additional meaning.

Telcoworks has been helping Australian businesses since 2004. We help them connect and stay connected to their prospects and clients because we know winning hearts and minds happens most effectively via the human voice.

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Our Vision

Telcoworks sees a telecommunications landscape in which SMEs and Start-Ups are educated in the value 1300 telephone numbers and 1800 telephone numbers can supply to their businesses. Beyond being solely an intelligent asset for customer communications, these numbers assist with marketing, reporting, management, growth and cash flow.

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Our Mission

To dependably and affordably serve our customers so they enjoy the full suite of benefits inbound telephone numbers supply. The dependability stems from Telcoworks being a debt-free organisation with a heavy investment in R&D, intelligent analytics and Tier1 network stability while utilising a multi-carrier platform. The affordability comes from leveraging economies of scale and our unique industry acumen which enables our SME and Start-Up customers to profit from our disruptive price-point with peace of mind.

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TELCOWORKS

What Our Customers Say About Us

I called to find out how best to use the services that I had paid for and God blessed me with Ash who picked up... I have in the past found this company to have very good customer support people on the phone, but Ash was just a delight - helpful, ensured I got everything I asked answered and was prompt and professional and knew everything without wasting any time... loved it and 10 stars if they were here
Signing up for a 1300 number with Telcoworks for our business was so easy. The value for money is outstanding as we have full control through their easy to use portal. The customer service I received from Kristen to setup what we needed through the portals was also very friendly and easy - thank you
Delvin from Telcoworks was super responsive, knowledgeable and problem solved to find and offer solutions that worked for my business. Within a few hours he had set up my international telecommunication needs. I am seriously impressed! Cheers Richard M - The Stylesmiths

Customer Reviews

What our customers are saying

I called to find out how best to use the services that I had paid for and God blessed me with Ash who picked up... I have in the past found this company to have very good customer support people on the phone, but Ash was just a delight - helpful, ensured I got everything I asked answered and was prompt and professional and knew everything without wasting any time... loved it and 10 stars if they were here
Devin from Telcoworks was super responsive, knowledgeable and problem solved to find and offer solutions that worked for my business. Within a few hours he had set up my international telecommunication needs. I am seriously impressed! Cheers Richard M - The Stylesmiths
Signing up for a 1300 number with Telcoworks for our business was so easy. The value for money is outstanding as we have full control through their easy to use portal. The customer service I received from Kristen to setup what we needed through the portals was also very friendly and easy - thank you

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