Products And
Services Index

1. 1300 Number FAQs
2. 1300 Number List
3. 1800 Number FAQs
4. 1800 Number List
5. IVR
6. Virtual Office
7. Voice 2 Email
8. Fax 2 Email

1300 NumbersCustomer Login - Important Information


Download Your Invoices 24/7

You can access your account, view and download you current Electronic Bill (Invoice), printout past Bills and view unbilled calls for the current month. We do not issue, post or handle paper Bills in accordance with our Terms & Conditions.


Invoices are prepared at least once a month. Each Invoice is created in Acrobat Reader PDF format and uploaded to our online account platform on or around the second business day of the month after closure of the previous month's Billing Period. Please note: the presentation of an Electronic Invoice may be adversely affected by email spam filters, equipment or conditions beyond our control.


Accessing Our Online Accounts Portal

To access your invoices, you will need your Customer ID and login password which we have previously emailed to you.


Invoice Delivered by Email

Current legislation does not require us to deliver invoices by email but by way of an online 24/7 portal access.


However, we will continue to deliver your invoice by email provided your email box accepts delivery of our emailed invoice.


Your Bounced Email

If we receive an "undeliverable" or "bounce" email response from your email box (address), we will no longer deliver you an invoice by email. It is your obligation to ensure you have supplied us with your most current primary email address and backup email address.


TBILL 2 Login


If you are on our existing TBILL platform you will login through this webpage at>



If you are not sure of your 10 digit Customer ID, please refer to your most recent invoice.


TBILL 3 Upgraded Platform Login


If you are a new customer with a 10 digit Customer ID commencing with 1003XXXXXXX or you are an existing customer who has been upgraded to our new TBILL 3 platform you will login through this web page at



If you are not sure of your 10 digit Customer ID, please refer to your most recent invoice.


TIP: there are known issues with Google Chrome not loading web pages correctly (blocking scripts). We strongly recommend you use FireFox. Also, if you are using 4G mobile to access your account, please be patient as loading may take up to 30 seconds or more.


Login linksTBILL 2 Customer Links

Login linksUpgraded Platform (UP) Login